Forum Discussion
DrPacman
6 years agoRockstar
Review of Telus 1Gb/s after a couple of weeks….
Good Day all… As the subject line reads, this is a review of my overall impression of the Telus Pure Fiber internet after a couple of weeks of service. Let’s start with the order process… The...
- 5 years ago
Almost a year has passed since the installation of TELUS Pure fiber here within the condo unit.
I can honestly say the most complex problem I’ve experienced is a billing problem after the CC established to auto pay the account was compromised outside of the TELUS system, and totally not the fault or problem of TELUS. It took a couple of phone calls to TELUS billing to update the new CC number.
Internet service has never failed once not for any period of time. (I have monitoring to an internal server to assure full uptime access for verification).
The speed has never dropped below 920Mbps and 4ms ping no matter what time, or day of the week… This has been the best experience I have had from an ISP ever.
Am absolutely glad I traded up from SHAW.
YVRBhoy
6 years agoNeighbour
DrPacman have the TELUS Wi-Fi Hub (Arcadyan) connected to a Araknis 110 Series Single WAN Gigabit VPN Router. The Ubiquiti equipment resides in the hall closet where the hub and PVR from Telus were installed and includes Unifi 8 Port/2 SFP POE+ Switch (150W), Unifi 802.11AC 4x4 Mimo High Density Access Point and Unifi Flex HD AP 4x4 (in master bedroom). The system was installed by the communications company that was recommended by the building developer (Smart TeK Communications).
DrPacman
6 years agoRockstar
YVRBhoy Ok... I find it very interesting that your contractor installed an Araknis router withing this system, and not one of the Ubiquiti USG's.
The other factor is that unless you have a Ubiquiti controller installed either via software, or a cloudkey of some sort, the ability to upgrade the firmware of the Ubiquiti devices is very limited. The beauty of Ubiquiti devices is there ability to add features, and updated to there hardware via the firmware updates...
The first thing I would do is connect a computer directly to your Araknis router, and see what speed results your seeing without any interference from other devices. If you see full speeds there you then know that you need to work on the Ubiquiti devices... Currently I'm running my Ubiquiti devices with the following firmware installed on the switches and AP's points, 5.39.3.12325. This seems to be a very viable firmware for most installations.
Cheers...