Forum Discussion
No Signal on TV from 10 Sec +
Hi, I have a family member that is having a problem.
They have 2 tv's with 2 Telus Android boxes (21T)
- Basement TV - Works fine. TV gets a signal instantly.
- Spare room needed a new tv as the previous one (Sony) broke. Prior to this, everything worked well and the Telus signal was instant.
Since getting a new Samsung tv, it struggles to get a signal ("No Signal" is displayed). After about 10 seconds, it would get a signal and the TV would then work. Over the following few days, the delays got longer. Even up to 1 hour before the signal was restored.
I went over and changed the HDMI port and again it started working with the 10 sec delay.
Gradually again, the delays got up to 45 min before there would be any TV activity.
I googled some stuff and it mentioned that Anynet+ (HDMI-CEC), if enabled could cause some problems.
I disabled that option and immediately it started to work again albeit with the 10 sec delay.
Again, prior to the new tv, there were no problems and there was no delay in getting the signal.
Does the Telus box retain any old manufacturer data and needs to be factory reset when a new TV is purchased?
I was thinking about changing cables but this setup worked absolutely fine with the older Sony (non smart) tv.
Any suggestions?
Thank you
2 Replies
Samsung seems to want a stronger signal.
However your description also points to the now well know power supply. May I suggest a quick test by swapping power supply cables between the two tuners.
- FuzzyLogic
Community Power User
I recently went from a Sony to Samsung TV as well. I never had issues with the Sony setup.
I'm still using the old Telus PVR but I've noticed the Samsung can be finicky detecting a signal. I've found that when switching inputs (receiver or TV, I use both) it will have problems unless the input is switched prior to turning on the device that I'm switching too. If I turn on the device first and then switch the input to the device the TV has problems detecting the signal.
So my suggestion is to turn on the TV prior to turning on the Telus box. If they are both on possibly try switching the input to something else and then back to the Telus box.
