Forum Discussion
mguscott
10 months agoNeighbour
Replacement remote TV Digital Box
hello. Went to the store to get a replacement remote to which they provided a slimline 2 remote which doesn’t work. I need a replacement remote for my digital TV box. How can I order one? tha...
- 10 months ago
Pasting my reply from a previous inquiry. https://forum.telus.com/t5/Home-Services/Replacement-Remote-TV-Digital-Box/m-p/166054
"You should absolutely be able to order a replacement remote from an agent and compatible remotes are NOT available in stores (the Slimline II is a legacy remote that works with legacy equipment and does not have Bluetooth capabilities)...you can use the Google Home mobile app as a remote until you can get a replacement."
TELUS_Support
Official Support Team
10 months agoThere is no more stock available of the original Slimline remote, so your only option would be to find one privately, perhaps through a family member / friend, or online, etc. You mentioned the Slimline 2 not working... were you receiving an error trying to program it?
mguscott
10 months agoNeighbour
The Android based TV box, where the remote works through Bluetooth.
neither the slimline or slimline 2 remotes will work, and I have no idea how to get a replacement Bluetooth remote.