Forum Discussion

mguscott's avatar
mguscott
Neighbour
8 months ago
Solved

Replacement remote TV Digital Box

hello. Went to the store to get a replacement remote to which they provided a slimline 2 remote which doesn’t work.  I need a replacement remote for my digital TV box. How can I order one?   tha...
  • KHR's avatar
    KHR
    8 months ago

    Pasting my reply from a previous inquiry. https://forum.telus.com/t5/Home-Services/Replacement-Remote-TV-Digital-Box/m-p/166054

     

    "You should absolutely be able to order a replacement remote from an agent and compatible remotes are NOT available in stores (the Slimline II is a legacy remote that works with legacy equipment and does not have Bluetooth capabilities)...you can use the Google Home mobile app as a remote until you can get a replacement."