Forum Discussion
Recording policy changes?
We just got a fibre optic upgrade and have had nothing but problems in terms of intermittent tv and internet. The techs we've dealt with over the phone and in person try to help, and the in-person te...
KHR
TELUS Team Member
TELUS Team MemberHi CarolC - thanks for bringing this to our attention. It has nothing to do with your equipment change, the timing is purely coincidental.
Some content providers require TELUS to restrict the ability to record programming on their channels, so this is a setting at the channel level. The team is investigating whether this is the case, or whether something was misconfigured (our gut is the latter). Please stay tuned and thanks for your patience.
- Thanks for getting back to me. Could you please let me know when it's been determined, so I'll know when I can start recording again, if that's still an option? Thanks
assiaYou should be able to record on AMC again. Would you please confirm by trying to set a recording on that channel?
