Forum Discussion
keb
6 years agoHelpful Neighbour
Why is Telus selling services to international criminals?
Repeated early-morning VISA scam calls from boiler rooms in India. This morning, I pushed the botton and spoke with "Sam". I gave him my usual advice about his pencil and what to do with it. ...
xray
6 years agoHero
"Heh. Like I said ... I'm with Rogers."
I see no reference to you being with Rogers in your initial post. Regardless, the Telus Call Control feature is free for both land lines and mobile.
"I did say I had contacted Telus via abuse @ -- i.e. [email protected]."
Yes, I saw that in your initial post but [email protected] is for email scams. There is a different contact for reporting phone scams.
We used to be able to edit posts but spammers were using it to avoid detection so it was turned off.
keb
6 years agoHelpful Neighbour
My apologies. I mentioned Rogers in another thread:
I guess by "Regardless", you mean for Telus customers.
There is no email contact given for phone scams at the page in question (which I was already familiar with):
https://www.telus.com/en/about/security/report-a-problem
I cannot call *611 from a TELUS handset, and I have no desire to get into a telephone conversation with any call centre employee over this issue. So I guess I'll just wait for Telus's response to my email.
- xray6 years agoHero
Yeah "regardless" was off on a tangent.
You said "No pay-extra features" so I wanted to make it clear to people reading the thread that Call Control was free.
- xray6 years agoHero
The datacore database you reference is unreliable.
I looked my TELUS number and it came up as Rogers.
- keb6 years agoHelpful Neighbour
(Ah yes, I have seen the edit function misused for that purpose elsewhere.)
I wouldn't put anything past Rogers! But probably also Telus. Devil and deep blue sea, fire and frying pan, has been my experience with telecom providers.
My number comes up as Rogers. So does my Zoomer phone, since Zoomer uses Rogers.
My mum's Rogers phone comes up as Bell -- which it originally was. I don't suppose yours used to be Rogers? 😉 My sister's Telus phone comes up as Telus ...
This question is probably exhausted now. Thanks, all. If I do receive a reply from Telus, I will report.