Forum Discussion
Why is Telus selling services to international criminals?
Repeated early-morning VISA scam calls from boiler rooms in India. This morning, I pushed the botton and spoke with "Sam". I gave him my usual advice about his pencil and what to do with it. ...
Heh. Like I said ... I'm with Rogers. No pay-extra features. Actually planning to cancel Rogers this week because I have a "Zoomer" phone for 1/3 the price. It will have features. I'll cross my fingers.
On the main point, I don't doubt at all that telecoms could have mechanisms for detecting abuse. The firearms registry can flag suspicious multiple purposes, so surely...
I do think that simply verifying subscribers' identity and location might be a start!
I did say I had contacted Telus via abuse @ -- i.e. [email protected]. If I receive a reply, I will report it here.
Thanks!
Aargh -- no edit feature?!
The firearms registry can flag multiple suspicious purchases, not purposes.
Surely an actual IT company can do at least as well.
"Heh. Like I said ... I'm with Rogers."
I see no reference to you being with Rogers in your initial post. Regardless, the Telus Call Control feature is free for both land lines and mobile.
"I did say I had contacted Telus via abuse @ -- i.e. [email protected]."
Yes, I saw that in your initial post but [email protected] is for email scams. There is a different contact for reporting phone scams.
We used to be able to edit posts but spammers were using it to avoid detection so it was turned off.
My apologies. I mentioned Rogers in another thread:
I guess by "Regardless", you mean for Telus customers.
There is no email contact given for phone scams at the page in question (which I was already familiar with):
https://www.telus.com/en/about/security/report-a-problem
I cannot call *611 from a TELUS handset, and I have no desire to get into a telephone conversation with any call centre employee over this issue. So I guess I'll just wait for Telus's response to my email.
Yeah "regardless" was off on a tangent.
You said "No pay-extra features" so I wanted to make it clear to people reading the thread that Call Control was free.
