Forum Discussion
rmuffley
7 months agoNeighbour
Where Does a Packet Go
I am trying to get a technical understanding of what happens when a packet reaches my equipment from a distant source (for example, from the computer sitting on the desk of anyone reading this mes...
- 7 months ago
I don't believe the Smart Hubs get public IPs. Last I saw they all connect through one gateway with a shared public IP so port forwarding likely isn't possible. If you've logged in to the Smart Hub, compare the WAN IP address that it shows there and compare it to what you see if you go to https://www.whatismyip.com/ . If they are different, then port forwarding won't work.
Nighthawk
Community Power User
7 months agoThe public IP is a shared IP between multiple customers. It's typical for cellular connections. Think of it like a router that your smart hub connects through. Port forwarding will NOT work because you're only changing the settings on your end. It doesn't affect the public gateway. The only data reaching your equipment is data requested by something on your end.
rmuffley
7 months agoNeighbour
The Telus technical support folks told me the APN service will fix the problem of getting packets through to my SmartHub and have set up this service (APN) for me. I still am not able to get packets through to my 1194 port on the SmartHub, which is consistent with your explanation. I do not understand the architecture with regard to APN. I do not know what APN is doing to get packets addressed to me to me. Does anyone have thoughts on APN and its ability to get MY.PUBLIC.IP.XX:1194 packets redirected from the "public gateway" to the SmartHub in my home?