Forum Discussion
Poor picture quality
Compared to the Optik box, NHL picture quality on the replacement 24S box is very poor. Telus techs please explain why the 24S box is the worst looking source in my house? I have some very nice 4k t...
TELUS_Support
Official Support Team
Official Support TeamIs your equipment utilizing Wi-Fi or hardwired? Our platform doesn't have dedicated bandwidth so you'd be subject to network constraints (i.e. congested Wi-Fi = lowered quality). Since our platform uses ABR (Adaptive Bitrate), another thing to look in to would be Wi-fi boosts, higher speed, or fewer devices, etc.)
There's also SDR/HDR settings (Settings --> Device Preferences --> Display and Sound --> Match Content Dynamic Range) so that your TV outputs the correct DR. Was our Tech Support team able to investigate further?
Have any suggestions for devices connected via ethernet directly to a T3200 with gigabit?
Because if there is ABR functionality, I don't think it's ever worked for me. The compression artifacts have been awful and seem to be getting worse.
