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Cloud PVR equipment
KHR Is this the box Telus is using for the new service? https://www.commscope.com/product-type/broadband-video-devices/video-devices/set-tops/video-devices-for-android-tv/vip7802/
I believe it's a custom version of a Technicolor box.
KHR
TELUS Team Member
TELUS Team MemberIt's up to the individual on how they want to be set up. You could have 2 Sony TVs, 2 Apple TVs, 2 TELUS TV Digital Boxes etc. or any combination thereof. Certain functionality is only available on the set-top box (universal search across multiple apps, for example), but all recordings are cloud-based, so equipment can be optional. I believe 1 set-top box is included for most Optik TV combos, but it depends on your exact combo, whether you're on a service agreement, etc.
So to confirm, as an existing customer when I do migrate to new Optik, can I just use my Apple TV (for viewing and cloud PVR) with the Telus TV+ app and forgo the Telus TV Digital box altogether?
- KHR
Hi vancouver-user buckycat You are correct. Most Optik TV combos include one TELUS TV Digital Box rental if you're on a service agreement, but if you want to keep it in a closet and use Apple TVs and/or other supported devices, that's up to you. As noted, a few features won't be available on Apple TV - these include the Sports Zone and universal search that integrates TELUS results and streaming service results. Just don't recycle or get rid of it, as the box is TELUS property and you may be charged for it if you don't return it when you cancel your Optik TV services.
By the sounds of it you get a new box with the package, but you don’t have to use it, and some features will be missing.
