Forum Discussion
Exhaustedtelus
2 years agoFriendly Neighbour
4 failed drop attempts to my residential address and 24 days no internet
I arranged for my move to be installed June 30th and there has now 4 failed install attempts and drops, and I've been bounced through multiple customer service people who have all breadcrumbed me wi...
Exhaustedtelus
2 years agoFriendly Neighbour
As a further FYI, I did reach out to this escalation manager today that I was suggested to contact and he pushed the install date another entire week to "sometime next week." It's beyond a joke
- TELUS_Support2 years ago
Official Support Team
Very much appreciate your patience with this.
- Exhaustedtelus2 years agoFriendly Neighbour
I hope this is an AI response. Telling someone you are actively making lose income after messing with them from over 3 weeks that you appreciate their patience is incredibly ignorant.