Forum Discussion
jC2025
7 months agoOrganizer
1 Gig to 3 Gig Purefibre Internet not 3 GIG
Just upgraded my internet from 1 Gig to 3 Gig Still only getting 1 Gig max Hours on the phone and a service call Still only getting 1 Gig max and being charged with 3 Gig Also, just lost my ab...
Kalhas
TELUS Team Member
7 months agofrom what I am gathering here, you are using 1gbit ports and hence limited to that ports speed throughput. the network is as fast as the slowest port.
jC2025
7 months agoOrganizer
Had a service call scheduled for 8 am this morning
Texted me at 7:30 am, telling me they would be between 8 am and 9 am
It's 12.21 pm and no one has shown up
I just contacted their service and they said I cancelled the appointment
Total BS and I took the morning off to be here
I think they now owe me $200.00
- TELUS_Support7 months ago
Official Support Team
I hear you and that's why I was confused why it was showing as cancelled. I can try re-booking another appointment if you can tell me a date/time that works for you again. I am sorry that this happened
- jC20257 months agoOrganizerBoth tomorrow afternoon and all day Saturday are open for me--
Jay Chase
Hi Pressure Equipment Ltd.
#125 12051 Horseshoe Way
Richmond, B.C. V7A 4V4
Ph: 604-940-1599
Toll free: 1-800-626-6465
Email: [email protected]
- TELUS_Support7 months ago
Official Support Team
I have an appointment for today the 30th between 1-3PM - I can reschedule for that time