Forum Discussion
Pure Fibre Migration - Access Point not compatible with Optik
My house was migrated to Telus PureFibre this week. The Telus technicans doing the work were conscientious and capable. I appreciated their work. The existing Actiontec 3200M modem was replaced b...
Thank you for your reply.
I suspect that to be the case. The odd thing is that this configuration worked successfully with the previous Telus Actiontec router and only failed when the Techniicolor system replaced it.
Dimo-X
Moderator
ModeratorIt's definitely interesting, and as NFtoBC mentioned, historically using any non TELUS issued equipment or adjusting the network configuration (in this case with the TP-Link access point) would cause issues with Optik TV functionality... Though in terms of specifics as to the "why" of it... I honestly have no idea. It might be worthwhile to call up their tech support team in case they know or have work arounds!
