Forum Discussion
Will_ash
4 years agoNeighbour
Poor User Account system and Customer Support
I've been having some issues with Telus lately unfortunately. Firstly, my login email address was change to something which is not my email address. Secondly, that was fixed but then the support re...
Will_ash
4 years agoNeighbour
Hello Fabylous.
I am still not able to find a login that takes me to my home services account. Every time I login, I just go to my mobility account. I tried to link the services also, but the website says the account number and/or postal code are incorrect, which they are not. I'm wondering if because it's a Quebec home services account number, the telus website is not able to link it...
- Fabylous4 years agoNeighbourhood Alum
Hi Will_ash can you try to clear your browser history and try the access again, you should be able to login despite the fact it is a Quebec account.
- Will_ash4 years agoNeighbour
When trying to login to Home Services, I get redirected to Mobility. I see no way to actually look at my Home Services account.
Here is a video I made showing the issue:
https://drive.google.com/file/d/1RtqIxD7jGGzL9X0zvh4bCBnm5-UHIj8i/view?usp=sharing- Will_ash4 years agoNeighbour
Oh, and yes I tried to clear browser history and use a different browser and Private mode also...nothing works.