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JS66's avatar
JS66
Neighbour
8 months ago

Persistent error message on several on demand show

There have been persistent error messages on several on demand shows over the last two weeks saying “retry later”. 
Currently, these messages are happening on these on demand shows

- Empathie S1 E4 (Crave)

- Law & Order Toronto S2 E7 

-Law & Order S24 E19

This seems to be a recent but recurring problem which also happened last week on other On Demand shows but was corrected after several days. 

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  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Got it. We'll pass it along to our Optik team right now. Thanks for flagging.

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Thanks for flagging. We'll pass this along to our Optik team to look in to right away.

    • smacarson's avatar
      smacarson
      Neighbour

      Also receiving this error on RuPaul's Drag Race season 17 episode 16 (released Friday) and The Last of Us season 2, episode 2 (released Sunday)