Forum Discussion
OVER 3 WEEKS WITHOUT INTERNET AND STILL NOT GETTING ANY ANSWERS
Its been over 3 weeks since I lost my fibre. Repairman came out the next day, diagnosed it as a cable issue and said a bucket truck would have to come and fix it. Everytime I'm given a day that the...
What ever happened with your service? I’ve been without my services for almost 3 weeks. I basically heard the same story as you. I was told the cable issue is handled by a 3rd party “specialist” I too spend over $500 a month.
Yep! and that 3rd part specialist is likely owned by them. the truck that showed up had telus fibre all over it. I ended up being without service for a month before they fixed it. and turns out it wasn't the specialist that was needed, it was just the first repair guy that came didn't do his job properly. turned out to be a broken wire in the box that the 2nd repair guy (that was sent after the specialist couldn't find an issue at the road) found in just a few mins.
- I was told on Friday today is the deadline for the “specialist” to fix my issue. Not sure what happens if no one shows up.
Did you get any compensation/offers for the inconvenience? I’m really thinking of switching to Roger’s, this is ridiculous!
