Forum Discussion
Optik TV Error Message
Every time I turn on my TV’s, on a LG and a Samsung, I get this green error message. I press OK and it goes away and the TV programming is back to normal. Does anyone know how to get rid of it? Her...
Thanks for the update. I didn’t bother doing any more reboots of the entire system because it didn’t solve the issue before. Yesterday morning when I turned on both TV’s and both got the error messages. Later in the afternoon and in the evening the error message disappeared and never came back. One TV was restarted about 6x and the other 2x. Seemed ok so far. But, this morning when we turned on the TV’s the error message came back. I also think this is a Telus system issue and not an installed equipment issue.
TELUS_Support
Official Support Team
Official Support TeamKGR1 jackrabbit000 Do both of you still have the original Optik equipment?
Yes, I do. Fyi..although I stopped rebooting my equipment as the error messages didn't stop, without doing anything, the error message no longer appears for past few days so hopefully all is good with whatever happened to make the error messages go away.
