Optik TV Added After Suspicious Call; Legit?

My only experience when a "Telus rep" called me under a number that did not show as TELUS, was that it was basically a scam. Somehow they knew my phone plan was about to end, and offered me a brand new phone with a new 2 year plan. They had my name, my address, and my number, all they had to confirm was my email which they used to get into my account and change my password.

For what reason they needed my account is unknown, but thankfully Telus is not ******* around when a customer gets their account stolen. Had my account back with the hour, and had it put on watch for about 3 months. Since then I do not trust any random number saying they are a Telus rep. Some nasty people live on this planet, and the ones who live across the globe and try to steal internet credentials are pretty high up there. Stay safe out there.