Forum Discussion
JujhaarSekhon
6 years agoAdvocate
Not getting speed of my internet plan using ethernet
I have internet 150 with pure fibre and I connected my laptop to Ethernet and I was only getting the average speed of 95 mbps. My laptop supports up to gigabit speeds
- 6 years agoxray the tech opened up a white box in my garage and he told me that some cable was broken so that’s why it I wasn’t getting full speed. Also he was fixing some wires in the panel as well.
JujhaarSekhon
6 years agoAdvocate
xray the tech opened up a white box in my garage and he told me that some cable was broken so that’s why it I wasn’t getting full speed. Also he was fixing some wires in the panel as well.
xray
6 years agoHero
JujhaarSekhon Thanks for the info.
On the fiber side it either connects or it doesn't. It must have been a bad Ethernet cable from the ONT to the modem. Gigabit connections require all 8 wires so if one or more are bad and it can only use/detect the 4 needed for 100 mbps then that's the best it can do, which matches your symptoms prior to the fix.