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Solved
Not able to use Alexa with Telus Home Assistant
The other day I went to turn on one of my Telus digital boxes via Alexa and it responded by saying sorry XXXXTV is not responding. I tried the other two cable boxes via Alexa and they too would not r...
An update: We identified the issue late last week and worked with our vendor to resolve the Skills issue. Our testing showed it was working fine as of Friday. Can you confirm that it is? If not, please disable it then re-enable it and try again.
Thank you so much for your patience with us!tgrosse tgrosse ecoulter Marie17 ketev48046
Edit: Marked as Solution for visbility
TELUS_Support
Official Support Team
Official Support TeamHey Bearsfan We've sent a PM your way to request your account details. Our technical teams need a few account examples to properly investigate and get this resolved, so we appreciate your help!
TELUS_Support I am also having this issue. The voice control for my home alarm stopped working correctly, so I unlinked the skill and attempted to relink it, but it is giving the error described above.
- TELUS_Support
hello myocae, our support team is already working on this issue and we'll keep you posted.
