Forum Discussion
No Telus Bills for Three Months
Today I received my very first billing notice from Telus. It told me I was three months past due. Notice that I said it's the first communication I've received? My understanding with every utility ...
TELUS_Support
Official Support Team
Official Support TeamIt's odd that you received one bill notice but not the prior ones. Are your bill notifications setup? You can check the settings via your online account. Also check your Spam/Junkmail folder in case they were being redirected there.
I love how tech support always assumes the customer is an idiot. Do a quick search with Google or any other search engine and you'll find that I'm only one of dozens, if not hundreds who are experiencing this problem. Please, before assuming, do some homework.
But thanks for the reply. :)
- TELUS_Support
Strange, I'll send a PM so that I can securely verify the account info and take a closer look.
