Forum Discussion

sgwade56's avatar
sgwade56
Organizer
2 months ago

New Telus Android Digital Boxes

Yesterday I installed the new REQUIRED Telus Android Digital boxes. Immediately i discovered the following ENHANCEMENTS. all of my recordings and settings  are gone despite assurances recent would ...
buckycat's avatar
buckycat
Rockstar
2 months ago

Aren’t those record  time settings for the legacy 4K boxes, not the Android box? 

TubeGeek's avatar
TubeGeek
Icon for TELUS Team Member rankTELUS Team Member
2 months ago

When you switch to the new boxes, recordings from the last 90 days would be transferred over within 48 hours of turning on the box.

  • sgwade56's avatar
    sgwade56
    Organizer
    2 months ago

    Thank You. Additionally I have rebooted my modem and all three boxes. Somewhere you also asked me to DM you my  account information. What info do you need and how do I DM from this site?

    • buckycat's avatar
      buckycat
      Rockstar
      2 months ago

      You DM from the envelope at the top right corner toTELUS_Support​ 

  • sgwade56's avatar
    sgwade56
    Organizer
    2 months ago

    Thats what I expected. They have not!