Forum Discussion
New PureFibre user and got RT-AC87U error
As a new PureFiber user, I couldn't have internet access via WiFi for PC and ipad (hotspot worked). The error message was "RT-AC87U. Sign in with your ASUS router account". I came across a post that h...
ichi730
TELUS Team Member
TELUS Team MemberHI NewTelusUser24 ,
Thanks for dropping by. To confirm, are you using an ASUS Router instead of TELUS Supplied equipment?
If yes, you might use this link on how to update the modem as per the error message you've posted
1. https://www.asus.com/supportonly/rt-ac87u/helpdesk_bios/
2. https://www.asus.com/ca-en/support/faq/1005263/
Cheers!
