Forum Discussion
brogers97
5 years agoNeighbour
New FibreModem NH20A - Cannot find default admin password
I just got Telus services installed a couple days ago and do not know where to find the default admin password for the new NH20A modem. I can find the admin password for the B20 WiFi 6 booster no pro...
- 5 years ago
The lid should be user removable according to my neighbourhood tech. There appears a latch at the blue circle, and the admin password is in the red circle. Entering it will allow you to find the IP address of the Wi-Fi 6 device, which should have all the router options. The device in the photo only provides modem functions, not routing functions, and effectively replaces the ONT used in the past.
brogers97
5 years agoNeighbour
No, that's the B20. I mean the Fibre/Router unit, the NH20A. I found the admin password on the "TrashCan" unit no problem, but that only lets you login to the WiFi settings. If I want to see firewall/port stuff I'm guessing I have to log into the main unit. I have 3 devices plugged in via ethernet, so the controls for that are gonna be on the main unit. I tried calling Telus support but the tier 1 didn't seem to understand the unit I have is quite new and the advice he gave for it wasn't making any sense.
I can hit the login page by going to the gateway at 192.168.1.254, so I know there's a login for it. I feel bad but I may have to call a service tech in just to take the lid off so I can take a picture of the information lol