Forum Discussion
Solved
New Digital Box
Is the new digital box also serves as cloud PVR? It does not record as I press record. Thanks
- There is an additional $10 cost to access recordings using it. If you haven’t signed up for it, that could be the issue.
If you were an optik customer previously, your profile might not have been upgraded properly. I know my box is still having issues and it’s been 2 weeks.
I want to wait for a couple of days before to give Telus a call as I had received the new boxes only 2 days before. Thank you for responding
For past 2 weeks the the new boxes had buffering issues and finally decided to give up and use AppleTV 4K box. No issues with Apple TV. The customer service sending the PVR and the associated boxes. Really bad.
