Forum Discussion
New 2026 Optik TV Box woes
First take on our new Telus Optic TV box. We received our new boxes last week to replace the current 4 that we have. We were told by a friendly tech services rep in the Philippines that everything w...
Here's another annoyance. To access the recorded programs list previously, one click was required. Now, I need to press the Home button, scroll over 3 selections, then press the OK button; 5 steps!
Furthermore, of the three TVs that we've switched over in the last 4 days, the first one we've need to reinstall/initialize [whatever it's called] 3 times, and the second one twice; the TV/box was not responding to the remote. Each time we needed to re-login to apps such as Netflix.
Improved user experience indeed!
