Forum Discussion

TSM28's avatar
TSM28
Neighbour
20 days ago

Sportsnet Pacific Stuttering

The audio is constantly dropping out for a second or two even during commercials.  Totally infuriating.

7 Replies

  • Bpruner's avatar
    Bpruner
    Helpful Neighbour

    The Canucks are already hard to watch, but this audio stutter is terrible. Anyone have any luck with fixing this or is this something that warrants looking at provider alternatives? 

  • So frustrating. Every thirty seconds or so. Channel 911 only. Makes it tough to watch. 

  • steviecakes's avatar
    steviecakes
    Friendly Neighbour

    I also have this problem on Channel 911 only very frustrating trying to watch Canucks games or baseball if your sports is only on that channel.

    It is ok on SN's other stations but some sports is only on 911 ie Canuck games

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hi there, our OPTIK support team is already looking into this and they're investigating this issue with the broadcaster. We'll be happy to keep you posted, thanks for your patience.

    • ruskin's avatar
      ruskin
      Neighbour

      Are you looking into this? It’s awful

      • steviecakes's avatar
        steviecakes
        Friendly Neighbour
        Telus did a reboot to my system and I lost all my recordings and now I can’t record
        I spent 2 hours on the phone today only to find out they blew the par when doing the update a new box on the way.
        Very disappointing to lose my recordings and not being able to record now

    • TSM28's avatar
      TSM28
      Neighbour

      There's no stuttering when watching on the mobile app so the problem isn't with the broadcaster, it's with Optik TV.