Forum Discussion
New 2026 Optik TV Box woes
First take on our new Telus Optic TV box. We received our new boxes last week to replace the current 4 that we have. We were told by a friendly tech services rep in the Philippines that everything w...
TELUS_Support
Official Support Team
Official Support TeamThe new Optik TV boxes operate on an entirely different platform which means recordings from the older boxes cannot be migrated over and some of the interface has been re-designed. We understand this will require some adjustment but we'll pass the feedback along as well :).
If you have any issues or setup questions, feel free to ask away.
