Forum Discussion
My telus.net email was deleted by Telus yesterday
After cancelling my Norton Online Security account by phone with Telus yesterday I discovered my Google workspace Telus.net email had been deleted. It appears no other service has been affected. I ha...
Got mine back after almost 2 months but lost all saved emails because it had been too long. Turned out to be a "back office " issue caused by a service change. Escalated support fixed it. They seem to be really busy right now with the daylight savings time issues.
I'm so glad you got yours back, but I'm so sorry it took so long. I'm sure you're right that the move to permanent daylight savings in AB has caused problems that are making the support lines extra busy.
I'm on the phone again hoping to somehow reach the escalated support you describe, but no luck so far, just promises of call-backs that don't happen.
