Forum Discussion
specialbat
4 years agoNeighbour
my telus gmail does not have google chat
in gmail all settings there is supposed to a tab for "chat". I do not see this in my telus.net gmail acct I have checked with other gmail users and they have this tab Please advise
- 4 years ago
Google Chat is a separate service (product) provided by Google. Chat is not part of the email service. Chat logon uses your gmail account as a logon, just like the way you access other Workspace products like Map, Meet, Drive, etc. When Telus moved their email service to the gmail platform they did not pay for the full suite of Workspace products. They merely replaced their existing email platform with the gmail email platform. The GMail app knows which products the account has access to and only shows you the integrations to other products that are available. If you log on to the GMail app with a regular [email protected] account you will have Chat available.
As for the Chats you see, it's just a system label (folder) and not a link to the Chat service. I'm not sure why it's even there as I believe it was used to log Hangouts messages. As far as I know Hangouts is deprecated and will soon disappear. It's probably a gmail app bug that Chats even shows as a label.
specialbat
4 years agoNeighbour
It is not enabled for me
specialbat
4 years agoNeighbour
Note : I have "chats" but not "chat". these are 2 different things apparently
- DrPacman4 years agoRockstar
specialbat Wrote:
Note : I have "chats" but not "chat". these are 2 different things apparently
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Apparently, I was not aware of this either... I as well have "Chats" and not "Chat" so i'm unable to be of more assistance to you. Looking through all the applicable settings I see nowhere to enable this feature... Sorry...
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