Forum Discussion

elishah's avatar
elishah
Neighbour
2 days ago

My Telus Connect App

Need to have this working for when the tech comes tomorrow morning but I keep getting the error "oops...unable to login to this app with your My Account settings. Please try another account"

I have...

-changed my password 

-checked for app updates

-tried calling Telus but the office is closed. Tech comes at 9:00am in the morning 🤷

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hey elishah! Hope your appointment this weekend went smoothly and everything is up and running. Are you still getting that login error on the Connect app today?