Forum Discussion
My home LAN line was suddenly disconnected even though I've paid?!
Our home lan line which we've had since moving in 10+ years ago has suddenly been disconnected. I also logged into online banking and it shows a debit this month (August 2024) by Telus. Help!! We don...
Thanks for the reply. Yes, I meant land line (apologies!). It looks like Telus canceled the account for some reason. They'll be coming back to fix it but we're still very confused why our account got canceled. They said it had something to do with copper. It was hard to even hear the person on the phone. I'm very confused...
TELUS_Support
Official Support Team
Official Support TeamHey Adrian, we can take a look at the notes if you want. Please send us a message and we will do our best to make sense of it
