Forum Discussion
Moving
I'm about to schedule the transfer of my internet service to another apartment. Should I be present during the "installation"? Meaning, do they go inside the apartment? I'm just very busy and not su...
So I got 2 messages from the agents that I can just bring my current modem, plug it in, and it will start working. And I got 2 messages that say no, a technician has to come and plug you in. Should I throw a coin?
And I received 6 AI invitations to schedule a callback during my working hours when I don't pick up my phone. Likely to offer me a subscription to TV, or mobile, or home security that I have already refused in the last 4 years at least 30 times.
I'm assuming Telus has no idea of how their internet works, and how basic communication with the customers works. When you're moving and working full-time at the same time, the last thing you want is that kind of bull**********.
And yes, the comment above that they're going to provide a solution for me ended up with an AI invitation for a callback during my working hours.
