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nsllogando's avatar
nsllogando
Friendly Neighbour
2 years ago

Moved out of country

Hi,  I moved out of the country to Europe. I send back my router to Tellus and in the information description I send the address associated with my billing/ payment method and made a note stating an...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
2 years ago

If you returned the equipment via Canada Post, they should've provided you with tracking information for it. As for where the cheque is sent, it would be to the mailing address on the account when it was closed.

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