Forum Discussion

Neighbour

1 month ago

Lost full list of PVR recordings

So all pvr recordings in my list are gone today. Spent 1 hour 41 minutes mostly on hold with some of the most horribly annoying, repeating, elevator music I have heard. Transferred once and had to re...

Icon for Official Support Team rank

Official Support Team

1 month ago

Hi dshelby - we'd like to look into this. We'll send you a private message to look into this

Related Content

Profiles and Recordings Deleted
Appears there's been a recent update: App version: 1.26.3.200 Config timestamp: 2026-02-11... The two account profiles that were on the my Home bar settings are gone... deleted? And all recordin...
Solved
Optikal_Speak
1 month ago
636Views
23Comments
Your email box is full
I’m trying to send an email for weeks now and I can’t, cause it’s writes me : The recipient's mailbox is full and can't accept messages now. Please try resending this message later, or contact the re...
Solved
agapiV
2 years ago
3.5KViews
4Comments
Optik PVR not recording
A few months ago my PVR stopped recording scheduled programs. The odd thing is I can see the shows in the schedule but when the time comes it just doesn’t record. There’s 95% space so that’s not the ...
Solved
black84
5 months ago
1.7KViews
4Comments
Lost access to game servers.
So, I had an issue with my Telus fibre, where I only got about 15mbps D/L (I'm on gigabit) on my wired PC. I called tech support and they sorted it out. I guess it was not on my end. A day later, I n...
Solved
TheLastElite
1 year ago
3KViews
7Comments
PVR Recordings
I'm about to up-grade my cable/PVR box but don't want to lose some of the recordings on it. Is there any way to transfer the recordings on my Telus PVR to a thumb drive or external hard drive
Solved
MikeM1
1 year ago
5.9KViews
6Comments