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Your email box is full
I’m trying to send an email for weeks now and I can’t, cause it’s writes me :
The recipient's mailbox is full and can't accept messages now. Please try resending this message later, or contact the recipient directly.
Guys do something please cause I have a really big issue
The recipient's mailbox is full and can't accept messages now. Please try resending this message later, or contact the recipient directly.
Guys do something please cause I have a really big issue
Telus.net email accounts have 15GB of storage. There is no option to increase the size of the server side mailbox for telus.net accounts. If your telus.net email is full, I would recommend looking at https://www.telus.com/en/support/article/telus-email-storage for recommended next steps on freeing up space.
One older option that isn't found above is using POP3 for email, which downloads email to your PC. Most email programs default to IMAP these days (stores email on the server and not locally on your device). While there is a way to use POP3 and IMAP together, it is more complicated and has limitations.
If you need more than 15GB of storage, you'll likely be looking at a paid option through another email provider. If you prefer Gmail, iCloud, or Outlook.com email, they have paid additional storage available.
4 Replies
Have never had a full box, do people get notified?
How do I increase the size of my email box? Thanks
It is full and can not send or receive email
- Nighthawk
Community Power User
Telus.net email accounts have 15GB of storage. There is no option to increase the size of the server side mailbox for telus.net accounts. If your telus.net email is full, I would recommend looking at https://www.telus.com/en/support/article/telus-email-storage for recommended next steps on freeing up space.
One older option that isn't found above is using POP3 for email, which downloads email to your PC. Most email programs default to IMAP these days (stores email on the server and not locally on your device). While there is a way to use POP3 and IMAP together, it is more complicated and has limitations.
If you need more than 15GB of storage, you'll likely be looking at a paid option through another email provider. If you prefer Gmail, iCloud, or Outlook.com email, they have paid additional storage available.
- A-B
Community Manager
Do you have another way to get a hold of the recipient to let them know?
