Forum Discussion

AC2's avatar
AC2
Neighbour
2 years ago

Log in failure, missing auth code/state

hi, i bouth the telus tv+ but i cannot log in my account on my app tv 4k in the telus tv+ app. it say (connection error, missing authcode/state) i am in the region of montreal. normaly telus are not ...
AC2's avatar
AC2
Neighbour
2 years ago
but i cannot connect to my telus tv+... there is an error. i pay for it.
  • AC2's avatar
    AC2
    Neighbour
    2 years ago
    yes this work but the app on android and the app on apple tv does not work.
    • shawnstott's avatar
      shawnstott
      Neighbour
      2 years ago
      Was there every an answer to this? I have the same issue
      • KHR's avatar
        KHR
        Icon for TELUS Team Member rankTELUS Team Member
        2 years ago

        Hi shawnstott 

         

        If you're an Optik TV customer, you can download the TELUS TV+ app for mobile, Apple TV, Android TV or access at telustvplus.com. More details on how to download, supported devices, etc. is at telus.com/telustvplusapp 

         

        If you're a Stream+ customer, you can access TELUS movies and series at streamplus.telus.com. Stream+ does not include access to the TELUS TV+ app.

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