Forum Discussion

Telususer1207's avatar
Telususer1207
Neighbour
8 months ago
Solved

Is the email address @info.telus.com legit?

Does anyone, including Telus, know if the email address @info.telus.com is legit???
  • TELUS_Support's avatar
    TELUS_Support
    8 months ago

    While FuzzyLogic is correct that email spoofing is a very real issue, the address itself of [email protected] actually is legitimate and from us. We always however, do recommend checking in with us to verify the authenticity of anything you may receive.

Telususer1207's avatar
Telususer1207
Neighbour
8 months ago

After extensive search and using Ai, any address ending in @info.telus.com is phishing.   This is NOT a legit telus email.  Thanks telus for not providing that information.  

FuzzyLogic's avatar
FuzzyLogic
Icon for Community Power User rankCommunity Power User
8 months ago

Be wary of the AI. I have seen many AI responses that are incorrect or misleading. This post on Reddit had a similar query and there was a response from Telus that it's a legitmate address as well as various others that end with telus.com:

 

Is [email protected] a legit Telus email? : r/telus

 

Having said that it's also easy to spoof email addresses. Without the complete address as well as the context it's difficult to say for sure.

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