Forum Discussion
Is Telus going out of business
It seems to be impossible to talk with telus. Just finished a brutal conversation with a rep that spoke broken English with a sock in her mouth. It was a struggle to try and understand her and she co...
Norm2 I don't think they are in financial trouble.
I somehow don't find your story surprising. I don't like it when I move that's when problems start.
You are just experiencing the general decline in customer service and inability of many to grasp the complexities of new lines of products.
They had a lot easier time of it when you could get a phone line, no special long distance plans, just a pair of wires, monthly fee, and long distance by the minute.
I've had them tell me lies. Make up things In general, the objective is not to solve your problem, but to get you to go away.
The networks and services are good once you get them functioning.
Telus needs to stop offloading customer service overseas. 7am here is probably 5pm over there.
