Forum Discussion
Internet/security technician didnt show up for the third time - no explana
We signed up for Telus Internet and home security. A technician was supposed to come to our place to set up the equipment. He did not show up to the first appointment. I requested another appointmen...
I feel that I have been waiting since July 31 and they keep canceling and rescheduling just to cancel again today is now August 8th I was assured it won’t get canceled again even called to confirm 30 minutes before my installation that someone would be here. They assured me someone would be here and 2 hours past my time still nothing so I called just to have them cancel again ! So over it I work from home can’t haven’t been able to work without internet because of this
TELUS_SupportOfficial Support Team
Definitely not the experience we want our customers to have. Feel free to send us a private message if you'd like for us to look in to this.
