TELUS sent a 2018 bill to collections with zero notice for 8 years

I received a Debt Collection Notice email yesterday saying I owe TELUS Wireline $73.84 ($65.10 principal + $8.74 interest).

The problem is, I’ve never heard about this before. I never got a single email, phone call, or letter from TELUS.

I called the collection agency, and they said it’s for an unpaid bill from 2018, which is honestly ridiculous. It’s been 8 years, and this is the first notice I’ve ever received? Not even one reminder from TELUS?

Because it’s been so long, I can’t even find any old payment records. They also told me the interest keeps increasing daily unless I pay now.

I’m really angry and disappointed that something this old is suddenly sent to collections with no prior contact.