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Internet
I have recently had a new internet box installed to help fix our issue with laggy/slow internet well now my Xbox’s aren’t connecting properly so we can watch movies or do all that but we can not play...
Both my xboxs are wireless but worked fine with the old router till it craped out the new one works for Netflix and youtube and stuff but when it comes to playing online games it won't connect to the network my wifi info on my xboxs shows no NAT network connection it says their is ipv4 but my ipv6 won't show up cause their is no ip address set up for it I don't know much more but something in my router settings is not set up right
TELUS_Support
Official Support Team
Official Support TeamHey Dom12 we could try to help with this issue. Please send us a private message and we'll take a look
