Forum Discussion

4jerzy's avatar
4jerzy
Neighbour
5 years ago

Internet slow in the last couple of weeks

I am on 1 Gb internet and recently my download speed (LAN) is consistently below 200 Mb/s My upload speed, however, is above 800 Mb/s.   I also noticed a considerable slowdown of streaming on my TV...
Nighthawk's avatar
Nighthawk
Icon for Community Power User rankCommunity Power User
5 years ago

If you're still seeing 200mbps down on your computer, there should be no issues with streaming on TVs since even a 4K stream uses only a fraction of that bandwidth.

 

  • When doing the speedtest, is your PC connected to ethernet or on wifi?
  • Which router are you using?
  • How/where are you testing the upload and download speeds? Not all speed test sites will offer gigabit speeds to test with.
  • For the TV, is that using the Optik TV box, a third party Android box, a Roku or is the streaming an app on the TV itself?
  • Is the TV connected to ethernet or wifi?
  • On the TV are you trying to watch 1080p or 4K streams? Which app(s)?
  • 4jerzy's avatar
    4jerzy
    Neighbour
    5 years ago

    Support reset my modem to factory settings and that seems to have resolved the issue. I now have the download speed on ethernet over 900 Mbps and Wifi at 175 close to my TV (used to be 15Mbps).

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