Forum Discussion
Solved
Internet Dropping Out Daily
My network setup had been working perfectly for about a year and a half on Telus Fiber. I had not made any network changes until late December when I experienced that first time the internet dropped ...
When I experienced that trouble it was traced to a bad copper connection at the street.
So I've installed the new T3200M that Telus sent me, as well as a Wifiplus AP. I'll give it a go and see if my problems go away. Mostly to just rule out my network gear as the culprit.
In the router system log I'm getting:
| Kernel event | ICMPv6 RA: ndisc_router_discovery() failed to add default route. |
This happens every 20 or so minutes. I can't find anything on what this might be related to.
Thoughts?
I've reset the T3200 to facotry defaults, had a tech to my house, and talked to an escalations manager saying "everything looks good on our end" They continue to claim this is on my end...
I was able to run tests during the internet outages. Occasionally I lose all internet connectivity and other times I still have IPv6 connection and am able to resolve IPv6 DNS requests. I was able to verify this with ping tests and traceroutes.
When traceroutes fail they manage to make it to a second or third hop:
1 1 ms <1 ms <1 ms 192.168.1.254
2 d198-53-87-174.abhsia.telus.net [198.53.87.174] reports: Destination host unreachable.
Tracing route to 1.1.1.1 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 192.168.1.254
2 104.205.69.182 reports: Destination host unreachable.
Simply unplugging and re plugging the WAN or rebooting the T3200 fixes the internet access.
What is going on?
- NFtoBC
Community Power User
When I experienced that trouble it was traced to a bad copper connection at the street.
I am on FTTH and I've asked them to check my signal integrity. For whatever reason they will not accept there is a problem on their end and I'm at a total loss.
