Forum Discussion
Gwynne
2 years agoFriendly Neighbour
Intermittent Stingray channel issue (can't get back to normal channels)
So we've been noticing an intermittent issue with the free Stingray channels and going back to other channels that we're subscribed to. For example: Listening to music on channel 7856 ... then wh...
TELUS_Support
Official Support Team
2 years agoOur dev team would like to gather account info to investigate this issue so if you're impacted by this Stingray issue please feel free to send us a private message to discuss further.
EvelynM
2 years agoFriendly Neighbour
How do I send private message?
- TELUS_Support2 years ago
Official Support Team
In the top right corner of the Neighbourhood you should see a little envelope icon next to your round profile picture. That'll take you to your Inbox where you can compose a message to this account.
- PG64682 years agoNeighbour
I cant exit out of the stingray app to change to another channel. The solution seems to be turn off the tv and start it up again. This is not acceptable. Please get this fixed, I pay tooooo much each month for this shoddy service