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Increased land phone line monthly payment for 200%
Ten years ago I was thinking of cancelling my land line but changed my mind and decided to keep it because i got that number in 1995 when I landed in Canada. Just sentimental value for me nothing els...
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We are using this phone number and we are TELUS customers since 1995 and I think that we deserved to be informed about 200% bill increase. Also, i even didn't know that this land line was disconnected since I didn't use my home computer for online banking for the last six months. I was charged for reconnection $45? Again, I wasn't informed that there will be charge for reconnection?
Look exactly what is about to happen to my account. Telus shutdown my home land line without warning and when I phoned them to investigate they told me that they will charge me $175 to send a technician to check and reconnect my line. Our building manager told me that there was a Telus technician working in the building this week which may have caused the outage to some units phone lines that may disable their security and fire alarm. Sound like a scam is about to happen. Techician is now scheduled 2 weeks grom now and I'm just hoping that no major incident would occur because of this as Telus seems unconcern about it.
