Forum Discussion
Impossible to reach customer service - so frustrating!
Why is it impossible to get a hold of an actual agent over the phone? I want to discuss a billing issue and cancel a service and I've waited hours without anyone picking up. The online chat sends me ...
Agreed. Have service issues myself and trying to report it but just leads to that stupid chatbot telling me to restart the modem over and over... useless. Can't even report an issue. Thinking of going back to Shaw.
