Forum Discussion
I am unable to cancel my Disney+ subscription.
In January 2025, I tried to cancel a Disney+ subscription. When I tried to cancel though My Telus, the website would not allow me to . I sent an email to the Telus Problem desk which offered a 3 day response promise, I did not receive a response. I phoned twice hrough tech service and was transferred to someone who assured me that the cancellation would be implemented. I just noticed that I have been charged for the last 7 months on my credit card for a service I don't want, nor have I used it. I need help!
1 Reply
T17TELUS Team Member
Hi! We can take a closer look.
We’d like to make this right. Please feel free to send us a private message to TELUS_Support with your account details. Thanks for your patience — we appreciate you bringing this to our attention.
