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Hub to Boost connection is unreliable when using MoCA
Hello. I have a NH20T hub (firmware 20.3.i.0485.15) and I’m trying to use the MoCA port to connect to a Boost 6 (B20A Boost2.0-9464, hardware ver. R01, Firmware 1.21.02 build02). The hub is set to ha...
Follow up. I moved the Boost back to where I could be connected via ethernet, and it's been reliable.
A couple of days ago visited a friend to help him upgrade to 1G Telus fibre. That setup used the Technicolor version of the Boost (B20T), and the Telus tech used coax to connect the Hub and Boost. I did not touch or change the settings of the Telus equipment, I was just there to get their devices signed back onto the network.
Well, they had exactly the same problem as I did (though the cycle was even shorter). Every few minutes the Boost would seemingly crash, and the Wi-Fi connection was lost. I stress that I did not touch any of the Telus equipment or adjust any settings after the tech left. Is this actually the normal situation for people with a MoCA connected Boost? Having Wi-Fi that is briefly down every few minutes?
Thankfully, my friends house is new enough that many of the rooms have ethernet preinstalled. So before I left I connected the Boost using ethernet cable, and it's been very reliable so far.
1. Update Firmware:
- Make sure both your NH20T hub and Boost 6 have the latest firmware versions available. Updating firmware sometimes fixes stability issues like this. Check the manufacturer's websites for the latest versions and update instructions.
2. Eliminate Physical Issues:
- Replace the coax cable, even if it appears good, as short lengths can still be faulty. Use a high-quality, shielded coax cable specifically designed for MoCA.
- Eliminate any splitters or joiners from the connection.
3. Consider Interference:
- MoCA uses the same frequency range as cable TV. If you have cable TV service connected to the same coax network, consider using a MoCA filter on the Boost's coax connection to isolate it from cable TV interference.
