How to stop the "press the ok button on your remote to watch recordings"

I to have the same annoying problem. It appeared following the Telus upgrade of my modem. I do not have any extenders installed as my space is small and all on one floor. I have tried rebooting everything including the remote. I observed very closely in the last 24 hours when this annoyance occurred. It did happen during recorded playback. It appeared whether the PVR was recording or not. It appeared for indeterminable lengths of time. To date I have not contacted Telus technical support, and based on the previous comments, it would likely be a waste of time. The new system they are rolling out does not appear to be any better and maybe even a bit more frustrating. Quality control like customer service appears to have been tossed out by Telus.