Telus TV - Numerous Issues

I can't understand why Telus TV is still so truly terrible, because it seems like these struggles have been going on for some time. The main service of watching live TV is mostly fine, although there are some quirky behaviours. My main issues are with the recordings and on demand offerings. I haven't bothered calling in about any of these things, since they don't seem to be related to my equipment specifically, but just issues with the service. Here are some of my latest frustrations:

• Over the summer, I recorded the newest season of Star Trek: Strange New Worlds. What I got was episode 1, 2, and 5-10 (at least I think it was 2 - can't tell any more because that was more than 3 months ago so now it's been auto-deleted, LOL). I thought no problem, I'll just watch the rest on demand. Nope, not there. That's it, I had one shot to see them, so I guess I need to sign up for Paramount now to watch the series, making the ones I recorded useless.
• For many series, in spite of setting it for new episodes only, old episodes will randomly record. Not a huge deal, but annoying.
• Before the Canucks season started, I was pleased to see there is now an option to record all Canucks games (pretty sure last year, you could only record all NHL games). But when I did that, it wasn't going to start recording until the third or fourth game. With that set up, I went to record the first game individually, but it wouldn't let me, because it was already recording the series. In other words, it knew it was a Canucks game, but it wouldn't record it as part of the series. Had to cancel the series, record the first few games individually, then about a week into the season, I recorded the series again. Seems to have been fine since then. 
  
  To be continued...